Although most of our products are shipped within 21 days some items may take up to 28 days from the date of your order, this will be dependant on the product and demand.
Our email confirmation will tell you when the item has left Goldgenie and will contain a tracking number to allow you to follow the progress of delivery via the web site of the relevant courier company.
Shipping is to credit card billing addresses only.
All additional charges for customs clearance must be borne by you. We have no control over these charges and can't predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Goldgenie.com, you're considered the importer of record and must comply with all laws and regulations of the country in which you're receiving the goods.