Need help or a custom order?

For enquiries, custom orders, or general support, please visit our Contact Page.

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Contact Goldgenie – We’re Here to Help

Thank you for your interest in Goldgenie. Whether you have questions about a product, need help with an order, or want to discuss customisation or affiliate opportunities, our team is ready to assist.

How to Reach Us

Email: [email protected]
Phone: +971 4 248 5180 (UAE)
Address: Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E GOV.UK Company Information
We strive to respond to all enquiries within 24 hours and welcome messages from around the world.

Office Hours

Our customer service team is available:

  • Reach our team anytime – We’re available 24/7.

Services We Support

You can connect with us for:

  • Product information and availability

  • Custom gold-plating and limited-edition requests

  • Order tracking and delivery questions

  • Returns, servicing and after-sales support

  • Media, partnership, or enquiries

International Assistance

Goldgenie serves clients globally. If you’re based outside the UK and need support in another language or currency, let us know—we’ll link you to the appropriate regional contact or local representative.

Thank You for Choosing Goldgenie

We appreciate you choosing Goldgenie for your luxury gold-plated items and customisation. Whether it’s a bespoke gift, premium device, or unique design project, we look forward to helping you bring your vision to life.