Does Goldgenie® offer worldwide delivery?

Yes. Goldgenie provides free worldwide DHL Express delivery with full tracking and insurance.

How long does delivery take?

Orders are typically dispatched within 7–10 business days after confirmation. Customised items may take slightly longer.

Will I pay import duties or taxes?

Import duties or VAT may apply depending on your country. These charges are the buyer’s responsibility.

How can I track my shipment?

A DHL Express tracking link is sent by email once your order has shipped.

Delivery Information – Goldgenie® Luxury 24K Gold Gifts

At Goldgenie®, we ensure that every piece in our luxury 24K gold-plated range arrives in perfect condition — from our studios in London and Dubai to your doorstep anywhere in the world.

Our Shipping Partner & Service

We use DHL Express for all global shipments, offering full tracking, insurance and priority delivery. Deliveries typically take 2-7 business days worldwide, depending on destination and custom declarations.

Handling & Packaging

Each item is hand-finished, quality-checked and packaged in a premium gift box with Certificate of Authenticity. Orders are dispatched within 48 hours of payment clearance unless otherwise stated.

Customs, Duties & International Delivery

For international orders, duties, taxes or import fees may apply — these are the responsibility of the recipient unless otherwise stated. Delivery time may vary depending on local customs clearance.

Tracking & Support

Once your order is dispatched you will receive a DHL tracking link. For any delivery queries, email [email protected] or use the Contact Page.

Goldgenie® – Luxury delivered with precision and care.

Goldgenie provides global delivery, a lifetime warranty on customisation, and full support for our signature 24K Gold iPhones, exclusive Luxury Gold Gifts, and items enhanced through our expert Gold Plating Services.